Terms of Service
These Terms govern your use of JainSansar (“the Platform”), operated by Kratux LLP, a Limited Liability Partnership registered in India, having its registered office at 401, Kratux LLP, 8-3-833/47&58, Hyderabad-73, Telangana, India. By creating an account or using the Platform, you agree to these Terms, our Privacy Policy, our Community Guidelines, and our Cookie Policy. If you do not agree, do not use the Platform.
1. Eligibility
You must be 18 years or older and capable of forming a binding contract. You are responsible for the accuracy of the information you provide and for keeping your login credentials confidential.
2. Your account
- You are responsible for activity under your account. Notify us immediately of any unauthorised use.
- You may add family (Parivar) records and community data. You confirm you have the right to add information about others and to share it at the visibility you choose.
- We may verify your identity or contact details and may limit features until verification is complete.
3. Acceptable use — prohibited content and conduct
You must not host, display, upload, publish, transmit, store, update or share any information that:
- belongs to another person and to which you have no right;
- is defamatory, obscene, pornographic, paedophilic, invasive of privacy (including bodily privacy), insulting or harassing on the basis of gender, or otherwise unlawful;
- is harmful to a child;
- infringes any patent, trademark, copyright or other proprietary right;
- violates any law for the time being in force;
- is deceptive or misleading about its origin, or knowingly false, or misinformation;
- impersonates another person;
- threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or incites any cognisable offence, or prevents investigation, or insults any other nation;
- contains a software virus or any code designed to interrupt, destroy or limit the functionality of any computer resource;
- is patently false or untrue, written or published with intent to mislead or harass for financial gain or to injure any person.
You also must not attempt to breach security, scrape, overload, reverse-engineer, or misuse the Platform, or use it to spam, defraud, or send bulk unsolicited messages. We use automated and manual safeguards (rate-limiting, IP controls, CAPTCHA) and may block access that violates these Terms.
4. Your content
You retain ownership of the content you submit. You grant us a limited, non-exclusive licence to host, store, display and transmit that content solely to operate the Platform and provide the features you use, according to your visibility settings. You are responsible for your content and for the consequences of sharing it.
5. Reporting, moderation and takedown
You can report content you believe violates these Terms or the law using the report tools in the Platform. We review reports and may remove content, or disable access to it, at our discretion. We act on valid court orders and orders of an authorised government agency within the timelines required by law (including removing or disabling access to unlawful content within 36 hours of such an order, and within 24 hours for content in the nature of non-consensual intimate imagery). Where we remove your content or restrict your account, we will, where feasible, tell you and give you an opportunity to dispute the action.
6. Suspension and termination
We may limit, suspend, or terminate your account for breach of these Terms, for security or legal reasons, or where required by law. You may delete your account at any time from Settings → Your Data. Some records may be retained as described in the Privacy Policy.
7. Disclaimers
The Platform is provided on an “as is” and “as available” basis. As an intermediary, we do not originate or endorse user content and are not responsible for it. To the extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that any user-provided information (including family, Parivar, Sangh, or community data) is accurate, complete, or current. You access and rely on such information at your own risk and are responsible for independently verifying it before relying on it. Where any warranty cannot be excluded by law, it is limited to the minimum extent permitted.
8. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or loss of data or goodwill, arising from your use of the Platform. Where our liability cannot be excluded, our total aggregate liability for any and all claims arising out of or relating to the Platform is limited to the greater of (a) the amounts you paid us, if any, in the twelve (12) months preceding the event giving rise to the claim, or (b) ₹1,000 (Rupees One Thousand).
9. Indemnity
You agree to indemnify and hold us harmless from claims arising out of your content or your breach of these Terms or of any law.
10. Governing law and jurisdiction
These Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts at Hyderabad, Telangana, India.
11. Grievances
For complaints about content or your account, contact our Grievance Officer, Piyush Gandhi, at grievance@jainsansar.com or +91 86789 11177. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.
12. Changes
We may update these Terms and will post the revised version here. Continued use after changes means you accept them.